Question 1

How does an AI agent handle a maintenance request?

Accepted Answer

A tenant submits a request through your existing intake channel — form, email, or text. The agent triages it (urgency, category, unit), notifies the right vendor or staff member, and keeps the tenant updated on status without anyone manually relaying messages back and forth.

Question 2

Does this replace my property management software?

Accepted Answer

No. It connects to what you already run — Yardi, AppFolio, Buildium, or a spreadsheet if that's what you're on today. Max builds the layer that handles communication and triage; your system of record stays your system of record.

Question 3

What does a project like this actually cost?

Accepted Answer

Max's rate is $45/hour. A tenant-request portal with triage and vendor dispatch is a custom build, not an off-the-shelf license — use the price estimator on the homepage for a range, and the free AI idea review for an actual scope.

Question 4

How long does it take to build?

Accepted Answer

Depends entirely on scope — a simple triage-and-notify agent is a small build; a full portal with owner reporting and multi-vendor dispatch is bigger. Max gives a real estimate after a workflow review, not before.

Question 5

When should I NOT hire Max for this?

Accepted Answer

If your maintenance volume is low enough that a shared inbox and a spreadsheet genuinely work fine, a custom system is more overhead than it's worth. This makes sense once repetitive coordination is visibly consuming staff hours every week — not before.

For Property Managers

Property Management

Common Questions

Questions