Question 1

How does an AI agent triage an emergency plumbing call?

Accepted Answer

The agent asks the same questions your dispatcher would — active leak or no water versus a routine job — and routes true emergencies straight to whoever is on call. Non-urgent requests get qualified and booked into the normal schedule instead of competing for the same immediate attention.

Question 2

Does this replace my ServiceTitan or Jobber account?

Accepted Answer

No. It connects to what you already run — ServiceTitan or Jobber. Max builds the layer that handles intake, urgency triage, and follow-up; your system of record for jobs and dispatch stays exactly what it is today.

Question 3

What does a project like this actually cost?

Accepted Answer

Max's rate is $45/hour. A lead-qualification and dispatch build is a custom project, not an off-the-shelf license — use the price estimator on the homepage for a range, and the free AI idea review for an actual scope.

Question 4

How long does it take to build?

Accepted Answer

Depends entirely on scope — a simple missed-call-to-text-back agent is a small build; a full lead inbox with urgency triage and dispatch routing is bigger. Max gives a real estimate after a workflow review, not before.

Question 5

When should I NOT hire Max for this?

Accepted Answer

If your dispatcher already separates emergencies from routine jobs quickly and nothing is slipping through, a custom system is more overhead than it's worth. This makes sense once manual triage is visibly costing response time — not before.

For Plumbing Companies

Plumbing Contractors

Common Questions

Questions