Question 1

How does an AI agent handle a spike in HVAC service calls?

Accepted Answer

During a heat wave or cold snap, call volume jumps fast. The agent triages by urgency — no heat or no AC versus routine maintenance — qualifies the job (system type, issue, location), and either books it directly or routes it to dispatch, so a spike in volume doesn't mean leads sitting unanswered.

Question 2

Does this replace my ServiceTitan or Jobber account?

Accepted Answer

No. It connects to what you already run — ServiceTitan or Jobber. Max builds the layer that handles intake, qualification, and follow-up; your system of record for jobs and scheduling stays exactly what it is today.

Question 3

What does a project like this actually cost?

Accepted Answer

Max's rate is $45/hour. A lead-qualification and follow-up build is a custom project, not an off-the-shelf license — use the price estimator on the homepage for a range, and the free AI idea review for an actual scope.

Question 4

How long does it take to build?

Accepted Answer

Depends entirely on scope — a simple missed-call-to-text-back agent is a small build; a full lead inbox with urgency triage, estimate workflow, and CRM sync is bigger. Max gives a real estimate after a workflow review, not before.

Question 5

When should I NOT hire Max for this?

Accepted Answer

If your team already answers every call and keeps up during seasonal surges, a custom system is more overhead than it's worth. This makes sense once peak-season call volume is visibly costing you jobs — not before.

For HVAC Companies

HVAC Contractors

Common Questions

Questions